FAQs

We’ve included here most of the frequently asked questions. If you have a question that isn’t covered here, then please email it to info@jabroocars.com or fill in the form on our ‘Contact Us’ page.
When will my vehicle be delivered?
As soon as possible. Delivery varies from manufacturer to manufacturer but is usually around 7-14 days for standard specification, if it is in stock. For specific specifications, delivery depends on manufacturer’s current lead times. If you need a vehicle to drive while you are waiting for delivery, we can help sort out a hire vehicle on a short term basis.
Who are the vehicles supplied by?
All brand new vehicles are supplied by UK dealers.
What is included in the monthly price?
All new vehicles come with a three year UK manufacturer’s warranty, Road Fund licence (road tax) and roadside assistance either for the whole term of the contact or part, depending on the type of contract and manufacturer chosen. Delivery and collection is also included [to and from UK mainland] if you are not purchasing the vehicle and are on a contract hire or contract purchase style of agreement. Maintenance can be included for an additional monthly fee.
Does the monthly price include insurance?
No. All our prices exclude motor insurance and this must be purchased separately. We can help you find motor insurance at competitive rates through our partners and preferred suppliers.
What happens if I exceed the agreed mileage?
You will be charged for any additional mileage. The charge for most models is between 5 and 10 pence per mile.

TIP! If you anticipate your mileage is going to be above or below the agreed amount then you will be able to reschedule the mileage. This can be done for both contract hire and personal contract hire agreements.

What length of leasing and finance do you offer?
All of our leasing options range from 12 to 60 months, but we can also offer short term leasing for customers who need to lease for under 12 months.
How much deposit do I have to pay?
The minimum deposit for leasing agreements is typically the value of three monthly payments. For hire purchase the initial deposit is normally around 15% of the purchase price.

TIP! Put down as much as you comfortably can as a deposit. Because the higher the deposit, the lower the monthly payments will be on all of our leasing and finance options.

Can I end the contract early?
Yes, however in most cases an early termination charge will apply. Please contact us for more information.
I have found a vehicle cheaper at my local dealer, can you still help?
Due to our purchasing power we can normally beat prices offered by local dealers. If you do find one that is cheaper, just let us know and we can arrange to supply the vehicle to you through this dealer.
Is roadside assistance included?
Yes. Roadside assistance is included with every new vehicle that is on a contact style of agreement. Roadside assistance lasts from 12 to 36 months depending on the manufacturer chosen.
What are my options at the end of the contract?
This varies depending on which style of contract agreement you have, but options include handing the vehicle back and walking away, extending your current contact, purchasing the vehicle outright or having a new vehicle delivered in time for the collection of your current vehicle.